(1) If, Information Officer, does not provide information, denies to provide information, partially provides information, provides wrong information or does not provide information by stating that the applicant is not a stakeholder, the concerned person shall make a complaint to the Chief within (7) days from the date of information denied or partially information received.
(2) While investigating the complaint received pursuant to Sub-Section (1), the Chief shall order the Information Officer to provide information as demanded by applicant if it is found that the information was denied or partially provided or wrong information was provided and the Information Officer has to provide information to the concerned applicant if such order is issued.
(3) While conducting investigation pursuant Sub-Section (2), if it is found that the Information Officer denied to provide information or partially provided the information knowingly or with mala fide intention or provided wrong
information, the Chief may take departmental action against such Information Officer. (4) While investigating pursuant to Sub-Section (2), if it is found that the information cannot be provided; the Chief shall make a decision accordingly and provide a notice stating the reasons to the applicant.